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Omneon maintains replacement parts for systems at numerous locations throughout the world. This list provides the service plan response level for countries within the Parts Response Areas listed. Those customers located in countries not listed will receive parts delivery response of 2 business days to the point of importation or better.
| Country |
Location |
Service Level |
| Canada |
ALL LOCATIONS |
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| Mexico |
ALL LOCATIONS |
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| United States |
ALL LOCATIONS |
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| Country |
Location |
Service Level |
| Australia |
SYDNEY, AUSTRALIA |
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MELBOURNE, AUSTRALIA |
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BRISBANE, AUSTRALIA |
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PERTH, AUSTRALIA |
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NEW SOUTH WALES |
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ADELAIDE, AUSTRALIA |
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CAIRNS, AUSTRALIA |
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| Bangladesh |
DHAKA, BANGLADESH |
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| Brunei |
BRUNEI |
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| China |
BEIJING, CHINA |
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| Hong Kong |
HONG KONG |
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| India |
MUMBAI, INDIA |
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NEW DELHI, INDIA |
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BANGALORE, INDIA |
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| Indonesia |
JAKARTA, INDONESIA |
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| Japan |
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Major Cities |
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| Korea, Republic Of |
SEOUL, S. KOREA |
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| Malaysia |
KUALA LUMPUR, M'SIA |
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| New Zealand |
AUCKLAND,NEW ZEALAND |
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CHRISTCHURCH, N.Z. |
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WELLINGTON, N.Z. |
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| Pakistan |
KARACHI, PAKISTAN |
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| Philippines, The |
MANILA, PHILIPPINES |
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| Singapore |
SINGAPORE |
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| Sri Lanka |
COLOMBO, SRI LANKA |
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| Taiwan |
TAIPEI, TAIWAN |
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| Thailand |
BANGKOK, THAILAND |
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| Vietnam |
HO CHI MINH,VIETNAM |
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HANOI, VIETNAM |
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| Country |
Location |
Service Level |
| Austria |
VIENNA, AUSTRIA |
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OTHER LOCATIONS IN AUSTRIA |
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| Belgium |
ALL LOCATIONS IN BELGIUM |
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| Cyprus |
LARNACA, CYPRUS |
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OTHER LOCATIONS IN CYPRUS |
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| Czech Republic |
PRAGUE, CZECH REPULBLIC |
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OTHER LOCATIONS IN CZECH REPUBLIC |
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| Denmark |
COPENHAGEN, DENMARK |
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OTHER LOCATIONS IN DENMARK |
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| Finland |
HELSINKI, FINLAND |
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OTHER LOCATIONS IN FINLAND |
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| France |
PARIS, FRANCE |
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OTHER LOCATIONS IN FRANCE |
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| Germany |
ALL LOCATIONS IN GERMANY |
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| Gibraltar |
ALL LOCATIONS IN GIBRALTAR |
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| Greece |
ATHENS, GREECE |
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OTHER LOCATIONS IN GREECE |
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| Hungary |
BUDAPEST, HUNGARY |
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OTHER LOCATIONS IN HUNGARY |
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| Iceland |
REYKJAVIK, ICELAND |
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OTHER LOCATIONS IN ICELAND |
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| Italy |
ROME, ITALY |
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MILAN, ITALY |
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OTHER LOCATIONS IN ITALY |
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| Latvia |
RIGA, LATVIA |
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OTHER LOCATIONS IN LATVIA |
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| Lithuania |
VILNIUS, LITHUANIA |
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OTHER LOCATIONS IN LITHUANIA |
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| Luxemburg |
ALL LOCATIONS IN LUXEMBURG |
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| Malta |
VALLETTA, MALTA |
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OTHER LOCATIONS IN MALTA |
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| Netherlands |
ALL LOCATIONS IN THE NETHERLANDS |
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| Norway |
OSLO, NORWAY |
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STAVANGER, NORWAY |
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OTHER LOCATIONS IN NORWAY |
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| Poland |
WARSAW, POLAND |
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OTHER LOCATIONS IN POLAND |
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| Portugal |
LISBON, PORTUGAL |
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OTHER LOCATIONS IN PORTUGAL |
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| Republic of Ireland |
ALL LOCATIONS IN REPUBLIC OF IRELAND |
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| Slovakia |
BRATISLAVA, SLOVAKIA |
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OTHER LOCATIONS IN SLOVAKIA |
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| Slovenia |
LJUBJANA, SLOVENIA |
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OTHER LOCATIONS IN SLOVENIA |
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| Spain |
MADRID, SPAIN |
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BARCELONA, SPAIN |
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SPANISH ISLANDS |
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OTHER LOCATIONS IN SPAIN |
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| Sweden |
STOCKHOLM, SWEDEN |
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GOTHENBURG, SWEDEN |
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OTHER LOCATIONS IN SWEDEN |
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| Switzerland |
ALL LOCATIONS IN SWITZERLAND |
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| United Arab Emirates |
DUBAI, U.A.E. |
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| United Kingdom |
ALL LOCATIONS IN THE U.K. |
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